FAQs
We offer a Limited Warranty on our products to ensure that our customers have confidence in their purchase and enjoy a reliable and durable riding experience.
We offer a two-year limited warranty on our products to ensure that our customers have confidence in their purchase and enjoy a reliable and durable riding experience.
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Is Altis Powersports a NZ brand?
These next-generation electric dirt bikes are California-designed and engineered, distributed in NZ exclusively by our team at Altis Powersports NZ. We are the exclusive official agent for New Zealand.
Do you have a showroom or test bikes I can ride?
We don't have a showroom – however, if you are in the Auckland area, feel free to reach out and see if our team can assist you with a test ride.
Do these bikes come with a warranty?
Yes, there is a two-year warranty from purchase.
How do I get parts for the bike?
We stock cogs, levers and wear parts - contact us with enquiries.
Do you offer finance?
Yes, we can help you with finance. Reach out to admin@altispowersports.co.nz to find out more.
Is the bike delivered, ready to go?
The bike arrives in a crate, around 80% assembled. It will need the coloured plastic fairings, front mud-guard, handlebar, foot-pegs, foot-stand, front wheel and brake calliper attached - all tools and assembly videos are supplied to make this process easier.
Receiving your new ALTIS bike in a crate means shipping is extremely cost-efficient, compared to receiving a fully assembled bike.
How much for delivery?
Freight costs are:
Auckland
Free delivery from Pokeno to Warkworth (including after hours or weekends).
North Island elsewhere:
In a crate, 80% assembled: $300. Minimal assembly required: coloured plastic fairings, front mud-guard, handlebar, foot-pegs, foot-stand, front wheel and brake calliper.
South Island above Queenstown and Wanaka:
In a crate, 80% assembled: $430. Minimal assembly required: coloured plastic fairings, front mud-guard, handlebar, foot-pegs, foot-stand, front wheel and brake calliper.
Queenstown and Wanaka:
In a crate, 80% assembled: $500. Minimal assembly required: coloured plastic fairings, front mud-guard, handlebar, foot-pegs, foot-stand, front wheel and brake calliper.
